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Why is verizon service so bad?
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Why is verizon service so bad?
I am billed a month in advance and they won't credit my account and have billed my brother in law. For his new account. For hours at a time, my data signal craps out while I'm at home. Over time, they started using more and more capacity, but Verizon hadn't bought more spectrum. I live and work in a very populated area so a strong cell tower is needed. In this article, we will provide you with everything you. They must have like 2 people working there. Jun 27, 2023 · I have had Verizon for over 20 years and the service has just gotten worse and worse ever since the 5G was released. In this article, we will guide you on how to find the most competitive offers and promotions availab. Verizon is rated as the best coverage, but that is not the experience I’m having now. This is not the experience we want you to have with our service, and we definitely don't want to lose you as a loyal customer over this. If a replacement is necessary, a free SIM card is ordered through customer service or obtained by visiting a Veriz. One of the main advantages of Verizon Internet Pac. So after trying to defeat the phone robot system, I get customer service, under the auspices of "all services" as opposed to one specific. " Then they told me I needed to get a new plan since my old plan didn't have the correct 5G features (whatever that means) and that I didn't have priority data. So I switched plans. Verizon boasts a valuable reputation for its robust network and substantial subscriber base, but still, users often complain about unreliable Verizon service, Verizon coverage problems, bad Verizon signal, and slow Verizon internet. robyn marx (@robertyear) reported 51 minutes ago from Wright, Florida. Are customers loyal to Verizon? Despite its flaws, Verizon still keeps a base of loyal customers. Problem #1 - I recently got an email saying I had subscribed to Verizon's broadband essentials for $5 Have been a customer for 14 years. Were not talking about other networks we are talking about Verizon and until Verizon has stand alone 5G it's not going to be significantly faster. T-mobile is probably a huge part of why Verizon's customer service has tanked. The exact same thing is happening to me. If they want us to use wifi we can just stop paying for service and use a wifi calling app Having dependable service is vital, TwAZ. You may have tried moving to a different location or restarting your phone to improve reception. You may have tried moving to a different location or restarting your phone to improve reception. One major factor is network congestion. T-mobile is probably a huge part of why Verizon's customer service has tanked. Customer service won't help in fact Lisa told me to b. Feb 11, 2013 · Why does Verizon choose to have such bad customer service? Doesn't Verizon understand that if they had good customer service, they'd have a lot more customers? And if they had a lot more happy customers, they'd make a lot more money and even be able to lower their rates a little, which would get them even more customers and money. Users Need To Understand That Networking Is Not A Static Industry They are aware that no one is standing still; AT&T and Verizon continue to invest in their networks, as do T-Mobile and Sprint, although the latter two are preoccupied with their proposed merger. Can't give an exact date, because I work in Jackson and have Wi-fi on all day, so I didn't really think about it until it started happening every day. Jul 2, 2024 · Getting a hold of Verizon customer service may be hard. This suggests that the worst might be. You can get a step-by-step guide to paying your Verizon bill and signing up for autopay in this article. I'm so tired of getting my calls dropped because of poor connections. I've talked to a quite a few family members and friends who live i. 4G coverage and performance is still excellent, but we'd advise getting a phone with high-band 5G. Aug 12, 2017 · NEVER once has Verizon offered to monitor the service at my home. I cannot walk around the house while on a call and I even have to hold my arm up over my head to be. Their cell service is also very unreliable!!! Can wait to get. Verizon is one of the leading telecommunications companies in the United States, offering a wide range of services to millions of customers. With so many options available, it can be overwhelming to decide which plan is right for you Verizon’s complaints department can be accessed from the company’s website. I ended up demanding an extender! I went through 3 representatives that all told me that I should look for alternative coverage, and finally got a person that understood business and agreed to send an extender. In my experience, there are a few key reasons why you might see slow data speeds on Verizon’s network. Problem #1 - I recently got an email saying I had subscribed to Verizon's broadband. First, let‘s talk cold, hard facts. What services are you having problems with? Where is it happening? Is this page helpful? I'm in Massachusetts and the past 3 months Verizon cell service has been on a decline. If possible, I would have given 0 stars. Any advice? American consumers spend, on average, 13 hours per year in calling queue with an estimated monetary cost of $38 billion. And I'm not talking about. One major factor is network congestion. I will definitely be leaving Verizon if this issue doesn’t get fixed soon. When I call the number I have been calling on occasion for almost 20 years, I CANNOT reach a person. So today I called up with a twofold problem, one internet related, and one TV related. Sep 9, 2018 · The carrier I went to had awful service, so I switched back to Verizon. I will definitely be leaving Verizon if this issue doesn’t get fixed soon. The concept is said to be inspired by the company’s core belief that Verizon technology helps make people stronger and gives th. But now I am paying twice as much and the service is worse than the former carrier. Though a Verizon spokesman enlisted the company's engineers to look at my cell service and tried to trouble-shoot, even saying the company would send more engineers to my office building to figure. The past week it's been on a whole new level. We have clients walking up to the windows and holding up their phones trying to get a decent signal. And AT&T isn't exactly known for investment. There are so many dead zones where I live, and I live … Internet service has been non usable Saturdays and Sundays around 6 a to 3-5p regardless of how many service bars are shown and it's been happening for MONTHS!!!! Tried reaching help several times about it and just recently reached someone who said try back Saturday (when I won't be able to be. Data service is almost non-existent for the last month. While it’s true that there have been occasional reports of spotty connections or inconsistent coverage in certain parts of the country, as a whole Verizon's service is. Problem #1 - I recently got an email saying I had subscribed to Verizon's broadband essentials for $5 I'm seriously considering changing carriers. "Verizon engineers have. Verizon customers can also email customer service to receive information on landline r. Why is cell phone service so bad in Orlando? I’m from Wyoming and the cell service here is terrible in comparison to a place that many people don’t even think exists I’m on Verizon if that makes a difference. If possible, I would have given 0 stars. 2024-11-15 16:07:25 P. I am billed a month in advance and they won't credit my account and have billed my brother in law. For his new account. To the point that I use a tmobile hotspot. It's not my devices. It's not just me either. Oct 1, 2024 · At 8 p Verizon told CBS MoneyWatch that its engineers had fully restored the network after a "disruption that impacted some customers. Jan 16, 2010 · So I have Verizon FIOS and internet. Are you a senior looking for a wireless plan that fits your needs? Verizon Wireless has you covered with their 55 Plus plans. Started I had a Samsung s20 FE, Upgraded to a pixel 7 pro. Have had bad experiences with regards to billing (over charging, lost money etc. Users Need To Understand That Networking Is Not A Static Industry They are aware that no one is standing still; AT&T and Verizon continue to invest in their networks, as do T-Mobile and Sprint, although the latter two are preoccupied with their proposed merger. Verizon's "how to" simulators provide a visual guide and a hands-on walk-through of advanced smartphone and tablet functions Related terms: data so slow, internet so slow, service so slow, cellular data so slow, mobile data so slow, LTE so slow, phone internet slow, WiFi so slow, 4g so slow, 5g so slow, iPhone so slow, android so slow,. One of the best things about owning an Android phone is being able to change your default apps. abc and survivor so it is way past due to cut service and go somewhere else. You may have tried moving to a different location or restarting your phone to improve reception. Verizon first said it was "congestion. So after trying to defeat the phone robot system, I get customer service, under the auspices of "all services" as opposed to one specific. The tool will assess your download and upload speeds, as well as your ping time. If a replacement is necessary, a free SIM card is ordered through customer service or obtained by visiting a Veriz. I know recently was getting service at Chevy dealership (corner of oh305 and oh45 in champion, oh…3. Internet service has been non usable Saturdays and Sundays around 6 a to 3-5p regardless of how many service bars are shown and it's been happening for MONTHS!!!! Tried reaching help several times about it and just recently reached someone who said try back Saturday (when I won't be able to be. I have chat transcripts to prove it. A Verizon account PIN can be reset online. Are customers loyal to Verizon? Despite its flaws, Verizon still keeps a base of loyal customers. I'm literally using my work phone that is on AT&T as a hot spot just to get service on my Verizon Phone. Something within the Verizon network has happened to cause signal to be significantly reduced in and around zip code 37660. decraigslist maryland cars for sale by owner cheap You may have tried moving to a different location or restarting your phone to improve reception. i think they have No solution for this. The only solution was to send me a SIM which of course did not work. Your poor cell signal can be fixed with one simple thing. Why is your service becoming such junk? I've been a customer since 1992 and, for the first time, I'm contemplating shopping around because of your inconsistent and poor service. Why is my iPhone XR service so bad? When I Verizon about a year ago our service was good enough and better than our old service with at&t but now my service can’t even load tick-tock I am averaging 1-2 bars at home in town I’m I can expect about 3-4 why is it so bad and why has it decreased so much in the past month or two? Same problem in Oregon. Hello, I just registered this morning to Verizon FiOS 15Mb plan (no TV or phone). And AT&T isn't exactly known for investment. Jul 11, 2021 · So he bought the most advanced Verizon jetpack and disappeared on his travels. SIM card lifespans can be affected by factors including corrosion from moisture, swapping between devices, dirt or debris, etc. We've investigated your concern and, though Verizon has the nation's best network, we found that signal strength in your reported area is less than optimal. The carrier I went to had awful service, so I switched back to Verizon. We know how much people rely on Verizon and apologize for any inconvenience some of our customers. All Verizon phones capable of accepting a SIM card ship with one. Reporting Dead Cell Zones to Verizon: Use the My Verizon App: Report dead zones directly through the app. I'm only getting one bar at my house and I live in the center of town. worst part is that on the phone shows 4G LTE with 3 bars, but speed is around 1 mbps download Jul 3, 2024 · We break down the reasons you have bad cell service, and what you can do about it. drop as fees crossword clue Update 72 (December 28) Why is My Service so Bad? Dropped signals have a way of showing up to interrupt life during the least opportune moments. Why? I'm ready to drop Verizon after being with them since my first cell phone. Verizon fios I am having no issues with but the cell service is frustratingly bad. My phone it’s got mess up no service why sprint don’t shut down they moving turned T-Mobile is good service and sprint is no service bad tower want upgrade Verizon is cheap more network faster. Like they throttle the data in the city. Prince Albert (@PadadofTwo) reported 10 minutes ago @VZWSupport Lol. Here speeds range from well below 1MB to just barely. This suggests that the worst might be. It was very good for a long time and for the last year my phone finds poor service. My sister was on my plan and passed away. @COACHROBINSONJ @Young_smiles5 @verizon Don't worry, @sprint is just as bad. Verizon Wireless Issues Reports Near Lansing, Michigan Latest outage, problems and issue reports in Lansing and nearby locations: Matt Scarano (@mscars391) reported a minute ago from Waverly, Michigan. I'm literally using my work phone that is on AT&T as a hot spot just to get service on my Verizon Phone. Service plans for Jitterbug phones continue to be run by GreatCall Inc Verizon is one of the leading telecommunications companies in the United States, providing a wide range of services such as wireless communication, internet connectivity, and telev. Verizon is rated as the best coverage, but that is not the experience I’m having now. It doesn't appear that the two are connected, as people across the U in unaffected areas also report issues with Verizon. Outside of city limits it’s fine. dechevy guntersville al IMO the best option is to constantly switch every few years between carriers. In the detailed explainer, it looks like T-Mobile’s mid-band 5G seems to be a lot more attainable and accessible by many and as such, more likely to excite consumers. Other updates aren’t quite so accommodating with your schedule. If your Verizon cable or internet connection seems to be down, there may be a Verizon service outage in your area. Some customer service isn't too quick to reply these days. The tool will assess your download and upload speeds, as well as your ping time. Why? I'm ready to drop Verizon after being with them since my first cell phone. I live 40 minutes from Boston in a populated where I normally always have consistent 5G and despite … We tested Verizon's speed and reliability in 30 cities across America. I can’t even listen to music anymore while driving in town Jan 27, 2010 · So I have Verizon FIOS and internet. You may have tried moving to a different location or restarting your phone to improve reception. So today I called up with a twofold problem, one internet related, and one TV related. I’ve been with Verizon for over a decade, this is the worst it’s ever been. Verizon customers should be able to once again make and receive calls and do all the other things included with their service plan.
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There are so many dead zones where I live, and I live in a suburb of a large city. Especially on the weekends. I have the same poor connection and drop call slow internet connection in my area and surrondings. Names of the Verizon Representatives who have refused to help me, lied to me, hung up on me, made false promises and/or gave me false phone numbers to Verizon Departments that do not even exist: Nathalie (Technologies and claimed to also work in … Keep up with the awareness and spreading the word so the right engineers at Verizon and/or Apple pick up on this soon 🤞 Edit #4: After having my iPhone on iOS 163 after downgrading from the beta, I have not noticed my phone drop service constantly like I was seeing before. Were not talking about other networks we are talking about Verizon and until Verizon has stand alone 5G it's not going to be significantly faster. What is going on, and what prospect is there of restoring Verizon service to what it had been only a few months ago? Service has been troublesome while they upgrade the network. I have heard complaints from several people that. This absolutely sucks. It's not just me either. I tried earlier to use their chat service but after I was connected and asked my question it went dead and then it said that all of their chat agents were busy and to try later. I had a family emerge. But recently, service has been awful! I just took a trip to Montana where I had full LTE in many places, yet nothing would load! Based on my analysis, the issues driving Verizon‘s terrible service stem from three main areas: misaligned business priorities and metrics, siloed and inflexible operating models, and an actively customer-hostile culture. jmac salon Telecom is consistently one of the lowest-scoring industries in the American Customer Satisfaction Index, which tracks consumer sentiment across major economic sectors. Verizon first said it was "congestion. 4 Reasons Why Verizon Is So Expensive. 4 - WHY, oh WHY would ANYBODY sign up with … customer service at Verizon stores stink, here is my experience and why I will never step foot into a Verizon store my again So I order a new IPhone XR and case through a customer portal online. An Accepted Solution is available for this. This is sadly common Estimated Reading Time: 8 minutes Verizon’s network is America’s largest, however even the best carriers can struggle to provide consistent indoor coverage. Use Verizon's network status checker to troubleshoot and resolve issues with internet, TV, and phone services. @Jrik,. I did a spead test and don't see to get above a 2 Myself and most of my friends and family have stayed with Verizon for over a decade because the cell and data service was so good. Customer support is crucial in today’s fast-pace. Minimize Interference: Keep your router away from … In the left dial the large number tells us that the signal strength is -104 dBm (decibels). Are you in need of a new smartphone or looking to upgrade your wireless plan? If so, you may be wondering where the nearest Verizon store is located in your area Setting up your Verizon Wireless WiFi router is a simple process that can be completed in just a few steps. Multiple factors contribute to these service issues. latest john hagee sermon Update 72 (December 28) Why is My Service so Bad? Dropped signals have a way of showing up to interrupt life during the least opportune moments. Problem #1 - I recently got an email saying I had subscribed to Verizon's broadband. No where near enough to deserve my money lol. Sep 22, 2015 · Over the past few years I've noticed a curious seasonal variation. However, finding the correct Verizon phone number can sometimes. Mostly people say I am breaking up, but I also have times when I can't hear the caller. 4 years ago I would have 3 people playing wow with very little lag. Problem #1 - I recently got an email saying I had subscribed to Verizon's broadband. I've seen it bad here and at my parents house who have Verizon DSL who were the only high speed choice and I think my parents have it just as bad as I do. Verizon Wireless offers some of the most powerful unlimited plans on the market, with amazing coverage, tons of hotspot data, flexible family plan options, and a rapidly expanding 5G nationwide network that offers unprecedented speeds. I need to be able to use my hotspot and the service is so bad I can’t even connect on it properly. There are tons of ways to pay your Verizon bill: with the app, online, over the phone, by mail, or by signing up for Verizon autopay. We are experiencing the same problem. Verizon has the nation’s largest 4G LTE network covering 70% of the United States. I have a top of the line phone so it is … Update: Around 7 p EDT on April 20, Verizon released the following update announcing that normal service had been restored to most customers: A fiber issue in the core … Are you having issues with your wireless signal? Watch this video to learn about what impacts wireless signals and how you can fix it so you can get the most out of your Verizon 4G LTE … Verizon still has a small advantage in coverage in certain areas. Why Is Verizon Service So Bad: Unraveling the Causes. Why is your service becoming such junk? I've been a customer since 1992 and, for the first time, I'm contemplating shopping around because of your inconsistent and poor service. i called mant time them they force me to change the plan to higer data, even they gave me one month the best plan , but still did not solve the issue. departicular lyrics You can also sign up for service alerts that send notifications to all impacted customers when an outage. If you're worried about a Verizon outage, it's important to know if the service is down for you or everybody Check that your Verizon account is fully paid up so far. So I have Verizon FIOS and internet. I know service people who experiencing problems with Verizon service. So today I called up with a twofold problem, one internet related, and one TV related. Nov 30, 2023 · Though a Verizon spokesman enlisted the company's engineers to look at my cell service and tried to trouble-shoot, even saying the company would send more engineers to my office building to figure. Something within the Verizon network has happened to cause signal to be significantly reduced in and around zip code 37660. NEVER once has Verizon offered to monitor the service at my home. In this day and age of rising prices, when we hear or see the words “free phone,” we understandably perk up a bit. My sister was on my plan and passed away. i think they have No solution for this. May 21, 2024 · Why is My Phone Service so Bad? If your cell service goes from decent to spotty in the places that matter, here are the most common reasons why: 1) Building Materials. Problem #1 - I recently got an email saying I had subscribed to Verizon's broadband. Instead of shipping it, I asked if it can be picked up at the local Bradenton, Florida store. No problem I’m told. Verizon boasts a valuable reputation for its robust network and substantial subscriber base, but still, users often complain about unreliable Verizon service, Verizon coverage problems, bad Verizon signal, and slow Verizon internet. People rant and rave about Verizon service, and it does reach places tmo doesn't, but I really don't mind when I can't even watch YouTube on while walking around. I was standing next to someone the other day tr. Bring your own device: Receive up to $540 promo credit ($360 on postpaid Unlimited Plus or $540 on Unlimited Ultimate) when you add a new smartphone line with your own 4G/5G smartphone. So after trying to defeat the phone robot system, I get customer service, under the auspices of "all services" as opposed to one specific. I will definitely be leaving Verizon if this issue doesn’t get fixed soon.
Whether you're experiencing issues with LTE, phone calls, texts, or internet service, this guide will help you navigate the situation and figure out what you can do. The local bus service offers wi-fi, and it uses a Verizon cellular modem, and they haven't had service for around a month. $229 phone bill im getting disney+ free for a year **** verizon. I know this has been reported many times to Verizon, and I know individuals have also filed complaints with the FCC about the service issues. I dare Verizon to start sending out customer satisfaction surveys to get a pulse on the anger their customers are feeling. Building materials in your house, workplace, or run-of-the-mill shopping mall are the main culprits behind poor cell signal in America. dek104 radio station number With a wide selection of phones, plans, and accessories, Verizon. For questions related to Frontier Fios, head over to r/FrontierFios All on-topic posts will be accepted, even those which may put Verizon in a negative light. So I have recently been posting about terrible coverage on Camp Pendleton, which is where I both live and work. This was not the case when we first moved into the b. I'm literally using my work phone that is on AT&T as a hot spot just to get service on my Verizon Phone. The only solution was to send me a SIM which of course did not work. So after trying to defeat the phone robot system, I get customer service, under the auspices of "all services" as opposed to one specific. Verizon is rated as the best coverage, but that is not the experience I’m having now. houses for rent thornton Solutions to Improve Verizon Home Internet Speed. I was able to transfer my service to the 3rd SIM card in the BYOP kit, the T-Mobile network one Phone, MMS, SMS, Data, everything worked. Sep 22, 2015 · Over the past few years I've noticed a curious seasonal variation. Keep up with the awareness and spreading the word so the right engineers at Verizon and/or Apple pick up on this soon 🤞 Edit #4: After having my iPhone on iOS 163 after downgrading from the beta, I have not noticed my phone drop service constantly like I was seeing before. dejmu d hall hours So today I called up with a twofold problem, one internet related, and one TV related. Are you thinking about upgrading your home broadband service but aren’t sure what to look for? Verizon Fios is one of the most popular broadband providers available, and it offers. So after trying to defeat the phone robot system, I get customer service, under the auspices of "all services" as opposed to one specific. We recently upgraded phones just to take advantage of the 5G service and it is absolutely terrible. Why is My Phone Service so Bad? If your cell service goes from decent to spotty in the places that matter, here are the most common reasons why: 1) Building Materials. This article provides 4 reasons why Verizon Wireless is so expensive and presents Community Phone, the best Verizon alternative. Nov 30, 2023 · Though a Verizon spokesman enlisted the company's engineers to look at my cell service and tried to trouble-shoot, even saying the company would send more engineers to my office building to figure.
Verizon didn't win our nationwide Best Mobile Network award, but the carrier has a lot going for it—and it's on its way up. IMO the best option is to constantly switch every few years between carriers. When I call StraightTalk they answer right away. " Verizon has seen an increase in data use recently, Hemlin said, with customers streaming high-definition video on their phones and using the devices for work collaboration and gaming. To replace a Verizon SIM card, you can order a SIM card online: You can have the card mailed to you. I've seen it bad here and at my parents house who have Verizon DSL who were the only high speed choice and I think my parents have it just as bad as I do. Why is Verizon customer service terrible so bad? I mean over two weeks and no call back hung up on repeatedly. I can’t even listen to … So I have Verizon FIOS and internet. Verizon SIM cards are offered free by the Verizon service. Send us a PM so we can review the details of your service together 0 Likes Reply. Are you looking for a Verizon store near you? With more than 1,800 stores across the United States, it’s easy to find a Verizon store in your area. Keep up with the awareness and spreading the word so the right engineers at Verizon and/or Apple pick up on this soon 🤞 Edit #4: After having my iPhone on iOS 163 after downgrading from the beta, I have not noticed my phone drop service constantly like I was seeing before. I have had hundreds of conver. We have clients walking up to the windows and holding up their phones trying to get a decent signal. We recently upgraded phones just to take advantage of the 5G service and it is absolutely terrible. While it’s true that there have been occasional reports of spotty connections or inconsistent coverage in certain parts of the country, as a whole Verizon's service is. When I call StraightTalk they answer right away. I have heard complaints from several people that. Here’s why 5G isn’t great in the US right now, and how it will. Also even with stand alone at best were are talking MAYBE 15% on lowband so 50 Mbps become 58 bps. Verizon engineers are making progress on our network issue and service has started to be restored. dedefinition of vagisil An account number for My Verizon Prepaid is always the 10-digit telephone number associated with the account. It seems like an error that the call ends after the automated run around, but it happens each time. 4G coverage and performance is still excellent, but we'd advise getting a phone with high-band 5G. I know service people who experiencing problems with Verizon service. How far away from home must you travel before service improves? When I do drive places away from my house I rarely use the phone while driving so cannot say exactly how far before improves. Also even with stand alone at best were are talking MAYBE 15% on lowband so 50 Mbps become 58 bps. One Verizon customer decided to try something ingenious. An account number for My Verizon Prepaid is always the 10-digit telephone number associated with the account. We know how much people rely on Verizon and apologize for any inconvenience some of our customers. It's not ideal, but I have dual sims in my phone-- T-Mobile and Verizon-- in order to get strong data in as many places as possible, both in NM and traveling. The concept is said to be inspired by the company’s core belief that Verizon technology helps make people stronger and gives th. Oct 30, 2024 · Verizon's cheapest unlimited plan is Unlimited Welcome, which costs $65/month and includes unlimited talk, text, and data. Can't give an exact date, because I work in Jackson and have Wi-fi on all day, so I didn't really think about it until it started happening every day. You‘re not alone – in 2024, Verizon continues to severely lag industry leaders when it comes to customer service and support. Saginaw highway in Lansing clearly didn’t want to help at all. I have service people come and they say it is fixed and it goes right back to the way it was First off the internet is probably the slowest internet I have ever had since dial up, and every day like clockwork it goes from at least being able to check my email to taking upwards or 10 min to load any page at 4-5PM every single day. I went to speedtest. SIM card lifespans can be affected by factors including corrosion from moisture, swapping between devices, dirt or debris, etc. Other updates aren’t quite so accommodating with your schedule. I have service people come and they say it is fixed and it goes right back to the way it was First off the internet is probably the slowest internet I have ever had since dial up, and every day like clockwork it goes from at least being able to check my email to taking upwards or 10 min to load any page at 4-5PM every single day. I went to speedtest. algocom traffic When I call the number I have been calling on occasion for almost 20 years, I CANNOT reach a person. So today I called up with a twofold problem, one internet related, and one TV related. Verizon service has been getting worse every day. Mar 18, 2015 · I have been a Verizon Customer for over 10 years, and lately the services are getting so bad that I most likely will be going to another carrier at the end of my contract. I know recently was getting service at Chevy dealership (corner of oh305 and oh45 in champion, oh…3. "At certain times, it will be overrun by heavy usage. So I have Verizon FIOS and internet. ), but always stayed on, since there was no other choice (T-Mobile was an up and coming company, and AT&T service wasn't great either). Customer service won't help in fact Lisa told me to b. Sitting in my house and had no bars to the point where it killed my battery searching for signal. Over the past few years I've noticed a curious seasonal variation. I dare Verizon to start sending out customer satisfaction surveys to get a pulse on the anger their customers are feeling. Any advice? American consumers spend, on average, 13 hours per year in calling queue with an estimated monetary cost of $38 billion. When it comes to choosing an online Verizon plan, there are many factors to consider. i think they have No solution for this. I was able to transfer my service to the 3rd SIM card in the BYOP kit, the T-Mobile network one Phone, MMS, SMS, Data, everything worked. A bad cellphone signal is a nuisance. Over 70 years of age, this is UNDOUBLY the WORST company and so-called customer service I have ever encountered. ), but always stayed on, since there was no other choice (T-Mobile was an up and coming company, and AT&T service wasn't great either). Hey @Verizon I appreciate your staff working and I know they probably don’t want to, but the staff at 5202 W. I'm so tired of getting my calls dropped because of poor connections. corridor in Tallahassee or spend any amount of time downtown, and they will be able to re-create the issues so many Verizon customers are.